Driving business outcomes through Real-time insights
Leverage data-driven insights to connect real-time IT performance metrics with business outcomes.
For organisations to succeed, connecting application performance to business outcomes is critical. Many organisations generate vast amounts of data but struggle to effectively leverage it, leading to inefficient resource allocation, delayed responses, and lost revenue. Without real-time visibility into business metrics—like customer conversions, revenue, and retention rates—it’s challenging to prioritise actions that drive meaningful results.
At Avocado, we help empower business and IT teams to collaborate seamlessly with real-time, shared perspectives.
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Our Business Analytics Capabilities
Core Platform Capabilities
Our services are designed to prioritise actions that have the most significant impact on your business. We bridge the gap between IT metrics and business outcomes through the following capabilities:
- Business Events: Capture and analyse real-time events like customer journeys, transactions, and operational anomalies.
- Web & Mobile Real User Monitoring: Monitor every user interaction to understand behaviour and its effect on key business KPIs.
- Session Replay: Identify friction points in the user experience to optimise customer journeys and improve satisfaction.
- Synthetic Monitoring: Gain 24/7 operational assurance with baseline insights into application performance.
- Business Metrics: Directly connect performance metrics to business outcomes such as revenue, satisfaction, and retention.
- Real-Time Collaboration: Strengthen collaboration between IT and business teams with a unified view of metrics.
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The benefits of enhanced Business Analytics
Avocado helps you gain insights from your data, enabling your organisation to:
- Make Data-Driven Decisions
- Enhance Customer Satisfaction
- Optimise Operations
- Strengthen Collaboration:
Our Approach
Bridging the gap between IT performance and business outcomes
Avocado’s Business Analytics Services bridges the gap between IT performance and business outcomes. We empower business and IT teams to collaborate seamlessly with real-time, shared perspectives. By analysing business events with precision, you can make decisions that align with your strategic objectives, ensuring faster, smarter decision-making. More than just technology, we provide comprehensive support to integrate, optimise, and continuously improve your analytics capabilities, aligning your data strategy with your business goals to maximise insights in real time.
At Avocado we support you through:
Why choose Avocado?
Choosing Avocado as your infrastructure observability partner means benefiting from our expertise in maximising platform capabilities to drive business outcomes. Here’s why organisations trust us:
- Deep Expertise: With over 20 years of IT service experience, we are a trusted partner in aligning IT performance with business objectives.
- Tailored Solutions: We offer customised solutions to meet the specific challenges and opportunities faced by your business, maximising the value of your analytics investment.
- End-to-End Integration: As certified experts, we deliver seamless integration of Business Analytics into your existing systems, helping you quickly achieve measurable results.
- Proven Results: Our clients consistently report improved decision-making, enhanced customer experiences, and optimised business operations through our Business Analytics solutions.
Gain deeper insights
Ready to driving business outcomes through Real-Time Insights? Let Avocado help you transform your organisation with the right strategy, support, and expertise.
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