Change Management

Realise the value of change with a human centric approach.

Accelerate your future state with change management and succeed today

Today, change is the only constant in business. The need to change, at speed should be part of an organisations DNA keeping them relevant to internal and external customer needs. Whether it is a new system implementation, process improvement or business restructure. A successful change management program is well planned, consistently communicated and embedded in teams.

At the heart of change management is people. Managing the impact of your change on your people and customers is as important as the change itself
To ensure the success of your change, you need experts who understand an organisations readiness to change and what’s required. This includes, embedding cultural change, clear communication, training and system configuration plans.

Our approach to change management

Avocado provides end-to-end change management consulting across organisations and government agencies to deliver organisational, technology, and cultural change. Our change management services include change management strategies, change readiness assessments, communication and training plans, redesigning business and technical processes and business model alignment.

Change management strategies

Avocado enables successful change, starting with change management strategies. This encompasses organisational design, change readiness and impact assessments, change roadmap planning and communication and engagement support.

We interview key stakeholders to establish relationships and understand compelling issues. We then develop communications plans in line with their needs.

We ensure impacted stakeholders have an early view of the change. The earlier this view is provided, the better the resilience and likelihood the change is successfully embedded and sustainable.

Communication and training

Successful change requires a focus on building in-house capabilities that understand the future state. Critically, this involves change management and leadership training across all levels of the organisation. At Avocado, we can build you a customised change management framework and development program. This includes training and support for your organisation.

We understand the demands and intensity of delivering results in a dynamic project environment. Each program requires a different training and communication approach. Iterative change impact assessments and training assessments provide the most appropriate learning pathways for impacted stakeholders. Training can include:

Organisational and team-based learning
Organisational curriculum development
Capability, knowledge, and skills assessments
E-learning
Formal face-to-face training
Self-guided or instructor lead user guides
Quick reference guides
Webinars

Business model alignment

The first step for any change project is to build a current culture map in an organisation. We then define the desired future state of culture.

This provides a gap analysis between current and future state. From here, we define the activities required to shift values, behaviours, and beliefs to the future state. We often work with client HR or OD consultants to embed key behaviours into the ongoing performance criteria to ensure we can measure success.

Change Management, Avocado Consulting - deliver with certainty

Change Management professional augmentation

Avocado can parachute change management professionals into your teams in short-medium term contracts. We can also support with defining internal change management capability and recruitment needs. Read more about our project delivery services.

Vast experience in change management

Avocado has managed complex change projects across banking and finance, service management, contact centres, sales, manufacturing, supply chain, logistics, and higher education. These projects include: