Microsoft Copilot and Generative AI Training

Overview

Most professionals only scratch the surface of what tools like ChatGPT and Claude can do, and organisations that let each person figure it out independently end up with wildly inconsistent results, quality and risk. AI Productivity and Enablement covers two tracks: 1:1 coaching that builds a genuinely personalised AI workflow for an individual's role, and organisation-wide enablement that wraps consistent governance, prompting and permissions around AI use at scale — from a single executive to an entire organisation.

Who is this for?

Copilot training for your teams

You or your leadership team want real productivity gains from AI, not generic tips you've already read online.

You’ve rolled out Microsoft Copilot or another AI tool, but adoption is patchy and people are using it in different ways, with no shared standards or oversight.

You want junior staff guided through AI-assisted work while senior staff get more autonomy — not one-size-fits-all.

You've had the strategy conversation about AI and now need people actually skilled at using it day to day.

What are the two tracks?

Two tracks, one goal: genuine fluency

1:1 AI coaching

An intensive, 1:1 engagement that maps your specific role, goals and daily tasks, then builds a personalised AI workflow with you — not generic training.

Our approach

Workflow discovery and tool selection across ChatGPT, Claude, Gemini or Copilot.
Hands-on setup, privacy settings, custom instructions and co-created prompts, practised live.
Ongoing mastery support as your workflows evolve.

Copilot and generative AI training for teams

Wraps consistent prompting, governance and permissions around a shared AI workflow, so an entire team gets reliable results regardless of individual skill.

Our approach

Consistent, governed workflows any number of staff can use.
An organisational knowledge base so output sounds like you, not a generic assistant.
Seniority-tiered access: guided for juniors, autonomous for seniors.

Copilot training for your teams

Microsoft 365 Copilot is only as useful as the people using it, so we train your teams to get real value from it in their day-to-day work.

Our approach

Role-based training on the Copilot features that matter most, from drafting and summarising in Word and Outlook to analysing data in Excel.
Shared prompts and guidelines, so everyone gets consistent, reliable results.
ChatGPT and Claude training too, or help deciding which tool fits your organisation.

How do we deliver it?

Discover, configure, train, scale

Discover

Map the specific workflows, tasks and goals for one person or an entire team.

Configure

Set up tools, custom instructions and prompts tailored to the actual work, including a shared knowledge base for teams.

Train

Hands-on, applied practice until the person or team is genuinely confident, not just briefed.

Scale & govern

For org-wide rollouts, wrap governance and consistent access tiers around the workflow so quality doesn't vary person to person.

What tools and technology do we use?

The stack behind it

ChatGPT, Claude, Gemini and Copilot — selected based on role, task and existing stack. Organisation-wide rollouts draw on the same AI harness concept used in Agentic AI: a consistent application layer wrapped around the model rather than leaving each person to prompt it independently.

What you walk away with

A fully functioning, personalised AI workflow for an individual within a single day.

Consistent quality and reduced risk across a team, instead of results varying by how well each person prompts.

Staff genuinely confident using AI day to day, not just aware it exists.

How is this engagement structured?

The individual track is typically a single intensive day; organisation-wide enablement is scoped to the size and complexity of the rollout. Contact us for a tailored quote.

Common questions

What's the difference between the two tracks?

The individual track is 1:1 coaching to build one person's personalised AI workflow. The org-wide track wraps consistent governance and shared workflows around AI use across a team, so results don't depend on individual skill.

Which AI tools do you train on?

We train on Microsoft Copilot, ChatGPT and Claude, and other generative AI tools. We start with what you’ve already rolled out, or help you choose the tool that fits your roles and security needs.

How long does the individual session take?

Typically a single intensive day, with ongoing support afterwards as your workflows evolve.

How do you keep quality consistent across a team?

By wrapping shared, governed workflows and an organisational knowledge base around AI use, with access tiered by seniority and role.

Is this different from the AI Leadership and Governance Workshop?

Yes. That workshop is for boards and executives and produces an AI plan and governance guardrails. This is hands-on training that builds the everyday skills your people need to put that plan into action.

Generative AI Training

Copilot training for your teams

Two tracks, one goal: genuine fluency

1:1 AI coaching

Copilot and generative AI training for teams

Copilot training for your teams

Discover, configure, train, scale

Discover

Configure

Train

Scale & govern

The stack behind it

What you walk away with

Common questions

Where teams go next