Utilities and Energy Technology, Cyber Security, Observability and Delivery

Sector context

From ageing grid to resilient network

Australia's energy transition is forcing utilities to integrate distributed energy resources, smart metering and IoT-connected grid infrastructure faster than most legacy systems were built to handle — all while electricity, water and gas networks carry SOCI Act critical infrastructure obligations that turn a normal outage into a regulatory matter.

Avocado provides cyber security, observability, software testing, delivery and AI services to utilities and energy companies across Australia. We help you overcome the gap between modernisation ambition and operational resilience — automating, monitoring, evolving and optimising the systems at the core of your operations, without disrupting essential services.

Our track record

20+yrs delivering complex IT and OT change for critical infrastructure

170+ specialist consultants across cyber, observability, quality engineering and delivery

24/7 managed monitoring across hybrid IT and OT environments

SOCI critical infrastructure security uplift experience

How we help

Protect, modernise and get more from your systems

Service lines that protect, modernise and unlock value from the systems your networks depend on.

Protect critical infrastructure from cyber threats

Cyber security for critical infrastructure

Threat monitoring, incident response and security architecture aligned to SOCI Act obligations, across environments where IT and OT increasingly share the same network.

Cyber Security

Unlock data value and upgrade operations with AI

Data and AI

Tailored AI-powered upgrades across operations, unlocking the value of the data you already gather to streamline the business and improve performance.

Data and AI

Keep complex technology programs on time and on scope

Project delivery

Project delivery and change management keep large platform and operating model changes on scope and on budget, with governance and senior stakeholders aligned throughout.

Project Delivery

Modernise grid and utility platforms without service disruption

Cloud, DevOps and legacy integration

Legacy SCADA and control systems integrated with modern platforms, using delivery approaches built around systems that cannot go offline for a standard cutover — including OT/SCADA instrumentation and enablement for Water Corporation.

DevOps

Frequently asked questions

How does Avocado help energy and utilities companies meet SOCI Act obligations?

We help utilities assess and uplift security posture against SOCI Act critical infrastructure protection obligations, covering threat and risk assessment, incident response readiness, and the identity and access controls that protect operational systems.

What experience does Avocado have with OT/IT convergence and cyber-physical security in critical infrastructure environments?

We work with utilities where operational technology — SCADA, control systems, substation automation — increasingly shares network infrastructure with enterprise IT, addressing the cyber-physical risks that arise when a digital compromise can have a physical consequence on the grid.

How does Avocado secure privileged access in utility and energy organisations?

We implement privileged access management (PAM) and secrets management to protect the credentials and accounts that control critical operational systems — substations, generation assets and grid control platforms.

What does Avocado's observability offer look like for a hybrid IT/OT environment?

We deploy Dynatrace and Splunk to provide observability across both IT and operational technology layers, giving utilities a shared view of system health that spans grid infrastructure, control systems and enterprise applications.

Which parts of the utilities and energy sector does Avocado work across?

Avocado's clients span electricity generation, transmission and distribution, water utilities, gas networks and critical national infrastructure operators.

Related resources

Explore further

Protect critical infrastructure

SOCI-aligned cyber security across converged IT and OT environments.

Explore Cyber Security

See across IT and OT

Observability that spans grid infrastructure, control systems and enterprise apps.

Explore Observability

See the work in action

Real utilities outcomes — SOCI compliance, observability and quality assurance.

View case studies

Utilities and Energy

Supporting Australian utilities and energy