We focus on helping clients understand their end-user experience and analyse trends in customer behaviour.
Avocado’s dedicated Engineers tailor innovative digital experience monitoring solutions to allow our clients to better detect and diagnose application issues and access metrics on enterprise applications and networks.
Application Performance and Availability
Avocado's dedicated Engineering practice delivers industry-leading solutions tailored to your needs. Using a variety of platforms and tools, Avocado forms comprehensive end-to-end strategies based on our client's business objectives to minimise downtime, and identify resource constraints and bottlenecks.
The power of network monitoring is not fully realised until you correlate your data with key business metrics. Is a slow router affecting your customer experience? Is an increase in DHCP requests an indicator of a cyberattack? By leveraging cutting edge technology, Avocado uses a strategic approach to correlate network events with your monitoring platforms to understand the full picture and downstream implications.
Customer Experience Management
In today's world, customer experience is your key differentiator. Avocado's detailed approach to monitoring acquires and correlates data from a diverse range of data sources across your technology stack to understand your customer's behaviour. Based on extensive experience, Avocado's specialist consultants support you in identifying user patterns and implementing actionable insights to achieve an exceptional customer experience.
We have partnered with some of the best technology providers to ensure we can deliver the right solutions for our clients.